Effective Date: 7th October, 2024

Edacosmetics.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Edacosmetics.com . Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Additionally, your personal data will be utilized to process any refund and exchange requests in accordance with our refund and exchange policy .We encourage you to carefully read our Privacy Policy and Refund and Exchange Policy to understand how your information is managed and your rights regarding refunds and exchanges.

1. The Information We Collect

We may collect information about you in a number of ways. This includes the following;

  • Personal Data: Personally identifiable information, such as your name, delivery address, email address, and phone number, as well as demographic information, such as your age, gender, places of residence and interests, that you voluntarily provide to us when you register with the Site or choose to participate in Site-related activities.
  • Derivative Data: Information that our servers automatically gather when you visit the Site, including as your IP address, browser type, operating system, access times, and the pages you browsed immediately before and after visiting it.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, mobile money number, card brand, expiration date) that we may collect when you purchase or  order, or request information about our services from the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage an account.
  • Process your transactions and provide you relevant information.
  • Manage promotions, surveys, and other Site features.
  • Improve the website and personalize your experience.
  • Send you marketing and promotional communications.
  • Respond to your feedback, inquiries, and customer service concerns.

3.  Sharing of Your Information

In certain cases, we may share the information we have gathered on you. Your information may be disclosed in the following ways:

  • By Law or to Protect Rights: If we believe it is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information in accordance with any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third-party service providers who provide services for or on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing help.

4.  Security of Your Information

We utilize administrative, technical, and physical security measures to safeguard your personal information. While we have taken reasonable steps to protect the personal information you supply to us, please be aware that no security measures are perfect or unbreakable, and no mode of data transmission can be guaranteed against interception or other forms of misuse.

5.  Changes in this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, as well as for operational, legal, or regulatory purposes.

Contact Us

If you have any questions or comments regarding our Refund and Exchange Policy, please visit our 'Contact Us' section for information on how to get in touch with us.